1. Information We Collect
We collect several types of information to provide and improve our car rental services:
- Identifiers: Name, physical address, email address, telephone number, driver’s license number, and passport information (for international renters).
- Payment Data: Credit/debit card numbers, billing addresses, and transaction histories.
- Rental History & Preferences: Previous vehicle rentals, insurance preferences, and frequent renter program numbers.
- Vehicle Data (Telematics): Our vehicles may be equipped with global positioning systems (GPS), telematics, or other tracking devices that collect information about vehicle location, speed, fuel levels, and diagnostic data.
- Website Usage Data: IP addresses, browser types, and tracking cookies collected via our website.
2. How We Use Your Information
We use your information for the following business purposes:
- To process, manage, and confirm your vehicle reservations.
- To verify your identity and validate your eligibility to rent vehicles (including driver’s license verification).
- To process payments, security deposits, and final billing.
- To maintain, track, and protect our fleet of vehicles using telematics.
- To send you operational communications (e.g., reservation confirmations, pickup reminders, and return receipts).
- To send you promotional offers and marketing messages, subject to your explicit consent.
3. A2P 10DLC Text Messaging & Mobile Privacy Compliance
We value your mobile privacy. In strict accordance with mobile carrier regulations (A2P 10DLC):
- Mobile Information Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Opt-In Consent: Mobile phone numbers collected for text messaging purposes are only utilized after receiving your explicit opt-in consent. Consent is not shared, sold, or rented to any third-party entities.
- Opt-Out: You can opt-out of receiving text messages at any time by replying STOP to any text message you receive from us.
4. How We Share Your Information
We do not sell your personal data. We may share your information with trusted third parties only to fulfill business operations:
- Service Providers: Payment processors, customer service software, and driver’s license screening services.
- Insurance Providers: In the event of an accident, damage claim, or liability inquiry.
- Law Enforcement & Government Authorities: When strictly required by law, subpoena, or to recover a stolen or unreturned vehicle.
5. State-Specific Rights (e.g., CCPA/CPRA, etc.)
Depending on your state of residence, you may have specific rights regarding your personal data:
- The right to know what personal data we collect, use, and disclose.
- The right to request the deletion of your personal data.
- The right to correct inaccurate personal data.
- The right to opt-out of the “sale” or “sharing” of personal data (Note: We do not sell or share data for cross-context behavioral advertising).
6. Security & Data Retention
We implement industry-standard administrative, technical, and physical security measures to safeguard your personal and financial information. We retain your data only as long as necessary to fulfill the business transactions requested or as required by state and federal document retention laws.
7. Contact Us
If you have any questions, concerns, or wish to exercise your data privacy rights, please contact us at:
Phone Number: +1 (630) 802-0169
Business Name: S & C Mobile Solutions
Email: info@scmobilesolutions.com
Physical Address: Oswego, Illinois 60543